Good to know

Frequently asked questions

Everything you need to know before you book — pets, check-in, fees and more.

Is Flamingo House pet friendly?

Yes. We welcome up to two well-behaved dogs (sorry, no cats). The backyard is fully fenced, and we provide dog bowls and toys. We ask that you keep dogs off the leather sofa (a throw blanket is provided), clean up after them in the yard, and use the vacuum provided for any dog hair inside.

Is there an extra charge for bringing a dog?

No — there’s no separate pet fee at Flamingo House. Just the standard $195 cleaning and linen fee that applies to every booking.

How many dogs can we bring?

Up to two well-behaved dogs.

Is the yard fully fenced?

Yes — the backyard is fully fenced, so it’s a safe place for your dog to roam off-lead.

Is the Hunter Valley dog friendly?

Yes. A growing number of the region’s wineries, cafes and cellar doors welcome dogs, and Cessnock has two council-run off-leash areas — Hall Park and Manning Park — both a short drive from Flamingo House. See our guide to exploring the Hunter Valley with your dog for the details.

Can I take my dog to the wineries?

Many Hunter Valley cellar doors welcome dogs, either on an outdoor deck or throughout the whole cellar door, including several a short drive from Flamingo House. Policies vary by winery and can change, so it’s worth checking or booking ahead — see our dog-friendly wineries guide for a starting list.

What are the check-in and check-out times?

Check-in is from 3pm to 11pm and check-out is by 11am. Self check-in instructions are sent before you arrive.

What’s your cancellation policy?

Cancel 14 or more days before arrival and you’ll be charged 50% of the stay. Cancellations within 14 days of arrival are charged the full booking amount. If you’re unable to travel due to government travel restrictions, we’ll reschedule your dates or offer a full refund.

Is there a security bond or cleaning fee?

Yes — a refundable $300 security bond, returned within 48 hours of departure, plus a $195 cleaning and linen fee per booking, which covers professional cleaning and hotel-standard linen.

How many guests does the house sleep?

Flamingo House has three queen bedrooms and comfortably sleeps up to six guests.

Are events or parties allowed?

No — Flamingo House doesn’t allow events or parties.

Still have a question? Get in touch — we usually reply within one business day.